Jili Casino's Privacy Policy — How Your Information Is Kept Secure

Jili Casino (jilicasino.onl) is a trusted online gaming platform in Bangladesh. We take the privacy of every member extremely seriously. This Privacy Policy explains what information Jili Casino collects about you, how that information is used, and the steps we take to keep it safe.

By using our services, you agree to this Privacy Policy. We will notify you in advance of any changes.

When you create an account and use our services at Jili Casino, we collect various types of information. A detailed breakdown is provided below:

We only collect information that is genuinely necessary to provide our services. We never ask for excessive or irrelevant data.

Under Jili Casino's Privacy Policy, every piece of data we collect has a specific purpose. We never collect information without a clear reason.

• Account creation and verification: Personal information is required to verify your identity and prevent duplicate accounts.
• Payment Processing: Financial information is required to securely process deposits and withdrawals.
• Fraud Prevention: Device information is analyzed to detect and prevent account hacking, money laundering, and fraudulent activity.
• Legal compliance: Retaining certain data to comply with international AML (Anti-Money Laundering) and KYC regulations is a legal requirement.
• Service Improvement: To analyze your gaming preferences and deliver a better experience.
• Support Services: Your account history is needed to quickly resolve any issues you encounter.

Jili Casino uses the collected information solely for the following purposes. In each case, we follow a minimum necessary data policy:

• Managing your account and ensuring its security.
• Verifying and processing financial transactions.
• Informing you about relevant bonuses and promotions (with your consent only).
• Providing customer support services.
• Monitoring platform security and detecting suspicious activity.
• Fulfilling legal obligations.

Under Jili Casino's Privacy Policy, we will never use your information to reveal your identity to a third party. Your gaming activity and financial information will not be shared with any advertising network.

Jili Casino does not share your information with any third party except under strictly controlled circumstances, which are outlined below:

• Payment Processing Partners: Only the information necessary to complete transactions is shared with mobile banking services such as bKash, Nagad, Rocket, and similar providers.
• Legal authorities: Information may be disclosed in response to a court order or a valid government request.
• Security Service Providers: Only anonymized data is shared with fraud detection software providers.

Outside the three cases above, Jili Casino never shares your information. Your data is not provided to advertisers, data brokers, or any other commercial entity.

Jili Casino's website and mobile app use cookies — small files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
• Functional Cookies: Remembers your language preference, theme settings, and similar choices. These can be disabled.
• Analytics Cookies: To understand which pages are most visited. All data is anonymized.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Under Jili Casino's Privacy Policy, we do not retain any data longer than necessary. Retention periods vary depending on the type of information:

• Account information: Retained while your account is active and for 5 years after closure (for legal reasons).
• Financial transaction records: 7 years — in compliance with international AML regulations.
• KYC documents: 5 years after account closure.
• Gaming Logs: 3 years — for dispute resolution.
• Cookie Data: Typically 30 days to 1 year.

Once the retention period expires, your data is securely deleted or irreversibly anonymized.

Under Jili Casino's Privacy Policy, you have the following rights. To exercise any of them, contact our support team at any time:

To exercise any of the rights above, write to us at our email address. We will respond to your request within 30 days.

Jili Casino uses industry-leading security measures to protect your data. Our security framework is outlined below:

• SSL/TLS 256-bit encryption: Every piece of data sent from your browser to our servers is fully encrypted.
• Two-Factor Authentication (2FA): Additional verification is carried out at login and when processing large withdrawals.
• Firewall & DDoS Protection: Our servers are protected by enterprise-grade firewalls.
• Regular Security Audits: Independent security experts audit our systems every quarter.
• Staff Training: Only authorized personnel can access your information, and they are bound by strict confidentiality agreements.

Jili Casino strictly does not provide services to anyone under the age of 18. Our platform is designed for adults, and we do not knowingly collect information from anyone under 18.

Age is verified at registration, and confirmed through ID documents during the KYC process. If a minor's account is detected, it will be immediately closed and all associated data will be deleted.

If parents suspect their child is using our platform, please notify our support team immediately. We will take prompt action.

Jili Casino may update this Privacy Policy from time to time. The nature of any changes and how they are handled is described below:

• Minor Changes: Minor changes such as spelling corrections or clarifications will not trigger a separate notification, but the date at the top of the page will be updated.
• Major Changes: If there are any changes to how your data is used or to your rights, you will be notified in advance at your registered email address.

Continued use of the platform after a revised policy takes effect constitutes acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions about this Privacy Policy or requests regarding your data, please contact us:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the platform — available 24/7.
• Response Time: 24 hours for general queries; up to 30 days for data rights requests.